Terms and Conditions of Sales for Lessons
Terms and Conditions of Sale (T&C) – Parlons French
These Terms and Conditions of Sale govern the contractual relationship between the sole proprietorship "Parlons French" and any individual or legal entity (hereinafter referred to as the "Student" or the "Client") wishing to benefit from the online French language teaching services offered on the website www.parlonsfrench.com.
Article 1. Purpose, Legal Notices, and Contact Information
The purpose of these Terms and Conditions is to define the terms of sale and provision of online French lesson services.
The service provider is:
Identity: Estelle Materne, Individual Entrepreneur (EI), operating under the trade name "Parlons French."
Registered Office: 27 rue Principale, Vanclans, 25580 Les Premiers Sapins, France.
Identifiers: SIREN 984518811 | SIRET 98451881100042.
Tax Status: VAT not applicable – Article 293 B of the French General Tax Code (CGI).
Contact Information: * Email: contact@parlonsfrench.com
Article 2. Description of Services and Technical Prerequisites
"Parlons French" offers online French language lessons.
Format: Lessons are conducted exclusively remote via the Google Meet platform.
Session Duration: The standard duration of a lesson session is either 50 minutes or 30 minutes, depending on the package selected by the Student.
First Evaluation Session: Students may book an initial 50-minute lesson. This introductory session serves to get to know one another, discover the instructor's teaching method, assess the Student's current language level, and mutually establish their French learning goals.
Technical Prerequisites: The Student agrees to have functional computer equipment (a stable, high-speed internet connection, a webcam, and a microphone) to ensure the smooth running of the lessons on Google Meet. Technical failures on the Student's end will not entitle them to any refund or rescheduling of the lesson.
Article 3. Booking Process and Acceptance of the Terms and Conditions
Acceptance of these Terms and Conditions is mandatory for any service booking.
Method of Acceptance: This acceptance is finalized by checking a mandatory box when booking the first session on the website www.parlonsfrench.com.
Any validated booking implies the Student's full and unreserved adherence to these Terms and Conditions.
Article 4. Pricing and Payment Terms
4.1 Pricing
The applicable rates are as follows:
First Evaluation Session (50 minutes): 28 USD (special introductory rate)
Standard 30-minute Session: 34 USD
Standard 50-minute Session: 59 USD
4.2 Payment Terms and Currencies
Payment is due one month in advance, strictly before the first lesson of the billed month.
Although the reference rate is stated in USD, transactions can be made in the following currencies: US Dollar (USD), Euro (EUR), British Pound (GBP), Swiss Franc (CHF), or Canadian Dollar (CAD).
4.3 Payment Platform
All transactions are handled exclusively via the secure platform Wise. Accepted payment methods include:
Bank transfer (to a local Wise account opened in the chosen currency).
Apple Pay.
Google Pay.
Credit card (Visa or Mastercard).
Article 5. Cancellation, Rescheduling, and Late Policy
5.1 Lateness ("No Show")
If the Student is more than 10 minutes late for the start of a scheduled session, the lesson will be considered canceled due to the Student's fault. The session is fully due and will not be eligible for any refund or rescheduling.
5.2 Cancellation or Rescheduling Request by the Student
Request made at least 24 hours in advance: Rescheduling the lesson is at the sole discretion of the instructor. If rescheduling is impossible due to schedule constraints, the canceled lesson will result in a one-lesson credit applied to the following month's invoice.
Request made less than 24 hours in advance: The lesson is considered fully due. No refund, rescheduling, or credit will be granted.
5.3 Modification or Cancellation by the Instructor
In the event that the instructor is unable to attend, notice of one week will be sent to the Student whenever possible.
If the lesson canceled by the instructor cannot be rescheduled to a later date by mutual agreement, the value of that lesson will be credited to the following month's invoice.
Article 6. Right of Withdrawal
In accordance with the French Consumer Code applicable to remote digital service contracts, and given that the execution of online lessons begins immediately after the Student's express consent and before the end of the legal withdrawal period, the Student acknowledges that they expressly waive their right of withdrawal for services consumed or fully executed. For any service that has not yet started, the termination terms outlined in Article 10 shall apply.
Article 7. Best Efforts Obligation and Student Responsibility
The instructor commits to applying all her skills and expertise to guide the Student toward the success of their learning project.
The instructor and the Student define the goals to be achieved together.
Based on her professional expertise, the instructor can outline an estimated timeframe to guide this learning process.
The instructor provides maximum support to the Student. However, because language learning relies heavily on personal factors, the teaching service provided by "Parlons French" constitutes an obligation of means (best efforts) and not of result. The final outcome depends entirely on the Student's personal investment, regular practice, and remains their sole responsibility.
Article 8. Intellectual Property
All educational materials, documents, exercises, texts, or resources shared by the instructor before, during, or after lessons remain the exclusive property of "Parlons French." The Student is granted a strictly private and personal right of use. Any reproduction, distribution, sharing, or commercial exploitation of these materials without the prior written consent of Estelle Materne is strictly prohibited.
Article 9. Personal Data Protection and AI Transcriptions
As part of pedagogical improvement, lesson sessions may be automatically transcribed to generate personalized vocabulary lists for the Student.
Confidentiality: All data resulting from these transcriptions is strictly confidential.
Restricted Use: This data is under no circumstances shared with third parties, nor is it used to train Artificial Intelligence (AI) models.
Right to Object (Opt-out): The Student has the right to refuse the use of this transcription tool at any time. Exercising this opt-out right effectively cancels the generation and subsequent delivery of the associated vocabulary lists.
Article 10. Duration, Suspension, and Termination of Service
The service contract may be terminated at any time by either party subject to the following notice periods:
Termination by the Student: The Student may terminate the service with a 24-hour notice. In the event of termination within this period, advance payments made for lessons not yet conducted will be fully refunded.
Termination by the Instructor: The instructor may terminate the lesson services with a 48-hour notice.
Article 11. Force Majeure
"Parlons French" cannot be held liable if the execution of its obligations is delayed or prevented due to a case of force majeure, as defined by Article 1218 of the French Civil Code (including, but not limited to, widespread power grid or telecommunication network outages beyond the provider's control, serious illness, or accidents involving the instructor). Performance of the obligations will be suspended for the duration of the force majeure event, without compensation due from either party.
Article 12. Governing Law and Jurisdiction
These Terms and Conditions are governed by French law. In the event of a dispute relating to their interpretation or execution, and failing a prior amicable resolution, express jurisdiction is assigned to the Court of Besançon (France).
Article 13. Mediation Company
In accordance with the provisions of the French Consumer Code regarding the amicable settlement of disputes, the consumer Client may use the mediation service chosen by the provider free of charge:
Organization: Société Médiation Professionnelle (SMP)
Mailing Address: Alteritae, 5 rue Salvaing, 12000 Rodez, France
Terms and Conditions of the Website
Welcome to Parlons French!
These terms and conditions outline the rules and regulations for the use of Parlons French's Website, located at https://www.parlonsfrench.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Parlons French if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing Parlons French, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, Parlons French and/or its licensors own the intellectual property rights for all material on Parlons French. All intellectual property rights are reserved. You may access this from Parlons French for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from Parlons French
Sell, rent, or sub-license material from Parlons French
Reproduce, duplicate or copy material from Parlons French
Redistribute content from Parlons French
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Parlons French does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Parlons French, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Parlons French shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Parlons French reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Parlons French a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Parlons French; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Parlons French. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Parlons French's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
